A premium Australian contact centre

ASTIA stands for Acquisition & Service To Inspire & Achieve. With countless hours of experience in the outsource market, our senior leadership team provide its employees and clients with a brand that will produce the results and the inspiration.

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We are a premium Customer Engagement Centre servicing and growing businesses via; high volume customer acquisition, OmniChannel customer engagement and digital marketing services.

Having emerged in the Financial Services market, we have developed a unique ability to represent our partners and their products or services through natural yet effective interactions, even in highly regulated environments.

Whilst we specialise in growing and servicing our client’s customer base, they can focus on their core business.

Our Approach


Understand your needs

Every client we partner with is different, and that’s our approach from the outset. We will take the time to understand who you are, what you do, and how we can best add value to you.

Integrate, test and perfect

It is imperative you get more than you pay for, so our focus is to exceed your expected return on investment through increased productivity, outstanding acquisition and premium service by collaborating during the initial stages to ensure you’re happy with the result.

Implement and Scale

Time to scale up, exceed expectation and build a strong partnership.