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Call Centre & Customer Engagement Services
High Volume Customer Acquisition & OmniChannel Customer Engagement in Sydney
- Custom SolutionsGet access to ASTIA’s full range of call centre, customer engagement and customer acquisition services, so you can focus on your core business.
- Industry ExpertsOur senior management is made up of industry-leading customer engagement experts, with over 40 years of combined experience across a broad range of sectors.
- OmniChannelWe provide customers with a seamless user experience through our OmniChannel approach, which enables operators to see all recent customer interactions and activities.
- Partner With UsOur aim is to add value beyond your investment, through collaborative and strong partnerships.
ABOUT ASTIA
ASTIA (Acquisition & Service To Inspire & Achieve) has countless years of experience in call centre outsourcing, outbound telemarketing, customer acquisition and a wide range of inbound and outbound call centre services. Our team have a breadth of experience providing high-quality services for Australian call centres.
Having emerged in the Financial Services market, we are a premium Customer Engagement Centre servicing and growing businesses via high-volume customer acquisition, OmniChannel customer engagement and digital marketing services.
Our experts have the unique ability to represent our partners and their products or services through natural yet effective interactions, even in highly regulated environments.
We specialise in growing and servicing our clients’ customer base, they can focus on their core business.
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Customised Solutions
We understand that every business has unique challenges, so we tailor our solutions to provide the best possible outcome for our clients, simple single-channel customer engagement strategy to a full end-to-end integrated sales and service operation. Whether you’re a small start-up looking to grab a share of the market or one of Australia’s biggest brands, we can provide a solution to your customer engagement and holistic marketing needs.
SEE HOW WE CAN HELP YOU
Partner with us
Our clients keep coming back to us because of our unique complementary partnership. Our ability to be brand ambassadors with natural, comfortable and confident interactions across any customer base, is what sets us apart from the rest. When we work with you, we represent your business as if it was our own.
GET IN TOUCH WITH USSPEAK WITH AN EXPERT
We would love to discuss how our call customer engagement services can drive your profitable revenue growth and improve your business performance.
From mass merchants to niche retailers, we help brands grow efficiently.
