Customer Acquisition Services
Unless you have the first mover advantage (which can be over very quickly), you will always have your competitors breathing down your neck. If you’re not trying to grab a part of an already thriving market, you’re trying to convince a new customer of the features and benefits of your products or services. And this can be a challenging task if it’s not the core focus of your business.
Why outsource your customer acquisition?
Outsourcing customer acquisition allows you to focus on your own core competencies and products. You can function with enhanced efficiency and at the same time drive business agility whilst leveraging the 40+ years combined experience in ASTIA’s senior leadership team. Whether you’re just starting out in business or just want to give your sales a little boost, we can provide you with a proven customer acquisition campaign tailored for your specific needs. From a results perspective, we are at the forefront of direct sales capability and understand that overachieving is the only acceptable outcome. We also know that our quality of service and track record of results serves to distinguish us in the competitive market landscape.
Why should you trust ASTIA with your customer acquisition?
Contact Centre customer acquisition is the backbone of ASTIA’s success; it’s what we’ve done best for over a decade and it’s what we specialise in. We have a firm belief that presenting your products and services in the best possible way whilst reducing customer effort, addressing the customer needs and enhancing the customer experience is the best recipe for success.
Whether it be outbound or inbound call traffic, it can take 4-5 touchpoints to close a new lead; we specialise in managing that process from start to finish. With automated dialling and call-back functionality, we make sure to contact your new leads when they are best positioned to talk ensuring a smooth and effortless new customer experience.
The ASTIA senior leadership team have managed sales and acquisition campaigns across some of Australia’s biggest financial services brands, with budgets exceeding $40million per year. Regardless of the size of your business, our company ethos is to provide the same level of service to you as we have to them.
But don’t take our word for it, here is what an industry leader and influencer had to say:
"It’s always about the people you work with and trust, hence, I can firmly say they are masters in the customer acquisition and service space and recommend them highly."