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Why use ASTIA call centre Sydney?

Every client is different, and every business has it’s own unique value promise to uphold for their customers. We understand this and know the deep value in delivering personalised communication and service for each of your customers so they feel seen, heard and valued.

We create high-quality, results-focused communications designed specifically for each channel. So you know your business is being represented by best practice communications and industry-leading marketing techniques.

 

Do you need a Sydney based call centre for your business?

At ASTIA we provide high-quality call-centre services for businesses looking to deliver the very best customer service to their market. Our mission is to deliver personal one-on-one services to ensure your customers have all their questions answered and needs met.

Our industry-leading call centre service is Sydney’s most up to date telemarketing operation. We understand the importance of fast, reliable service and invest in our people and technology to ensure we deliver.

Customer service is at the heart of what we do, and we focus on executing your operational and marketing needs in a fast, timely manner. We know how time-consuming and resource-intensive it can be to constantly respond to customer queries, and how expensive it can be to execute your own marketing strategies in-house.

Our cost-effective products allow you to outsource the heavy-lifting customer service to a respected, established provider so you and your team can focus on what you do best.

 

A call centre for your custom needs

A call centre service reflects your brand, and it’s essential you can trust your service partner to design and execute a service that aligns with your values, customer service principals and strategic needs.

Telemarketing has traditionally attracted a negative stigma from pushy salespeople and inexperienced staff. Our service couldn’t be further from this bad reputation. Our telemarketing products have evolved to deliver complex and comprehensive marketing and customer service operations that work to help execute your business strategies.

Our experienced team have been trained in a range of telemarketing services to help you deliver on your business, marketing and customer service goals. We work closely with you and your team to create a custom service that meets your objectives and exceeds your expectations.

 

Are you looking for?

  • Outbound calls
  • Inbound calls
  • Service campaigns
  • OmniChannel engagement

Whether you’re running a brand or product awareness campaign focussed on outbound calls, or you need a partner to take inbound calls as a reliable component of your operational team - we have the services to suit.

We have years of experience in creating custom services tailored to your unique business needs and budget.

 

Our leadership team are industry experts

Just like you, our leadership team are experienced business people with over 40 years of combined experience across a broad range of sectors. We understand what makes a business successful, and work in partnership with you to fine-tune your solutions to maximise your results.

Ready to partner with ASTIA?

ASTIA is the call centre Sydney businesses turn to when they are ready for growth. We partner with you to complement your business operations, strengthen your operations and deliver exceptional service to your customers.

If you’re ready to take the next step in developing your brand and business talk to our team today. We’ll help you develop a customised solution to support your team and take your marketing and customer operations to the next level.

 

SPEAK WITH AN EXPERT

 

We would love to discuss how our customer engagement services can drive your profitable revenue growth and improve your business performance.