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Testimonials

Don't just believe what we have to say, here are some testimonials from experienced industry professionals?

Ray Vaughan

Managing Director ∙ SkyMesh

 

ASTIA provide SkyMesh with a high converting, quality customer acquisition campaign. Though much of their experience has been in the Financial Services, they have proven their ability to seamlessly adapt to the Telecommunications (Broadband) space with impressive results which we were struggling with internally. ASTIA were able to get an end to end campaign set up in a few days and have been operating well above expectation ever since. 
I would be happy to recommend ASTIA to anyone in the market for an efficient, high quality outsourced contact centre to help service and grow their customer base.  Even our parent company in the UK were impressed with their customer acquisition results, reporting and professionalism.
They are professionals in the contact centre space with a very transparent, rewarding and communicative culture.
SkyMesh feel like more of a partner than a client.

Liz Walden

Owner/Director ∙ PetSecure

 

Petsecure appointed ASTIA in October 2016 to handle outbound and inbound sales for pet insurance. At all times I have found the team to be very professional and responsive to the needs of the business, adapting quickly, and investing in technology to get the best outcomes.
Customer feedback on the service provided has been fantastic, garnering consistent ratings of 4 to 4.5 on FEEFO, and this has been achieved at the same time as great sales performance.
Glendon, Johnny, Scott and Kelsy have been intimately involved with the Petsecure business and instrumental to the success. They offer important insights and are a pleasure to deal with and I feel they are now part of the Petsecure team, rather than a “supplier”.
I have no hesitation in recommending ASTIA to provide customer engagement services.

David Spillane

Call Centre Strategic Advisor and Executive and Advisory Board member

 

I am excited to be working closely with the senior leadership team at ASTIA having built close relationships with Johnny, Robbie, Scottie and Glendon over the last 15 years.
They know what they are talking about and offer a high-grade service, you get attention to detail on any size campaign.
It is always about the people you work with and trust, hence, I can firmly say they are masters in the customer acquisition and service space and recommend them highly to any business in need of a sales or service outsourced solution.

Adam Atkins

MD My BeautyBook

 

ASTIA provided My BeautyBook with a turnkey telesales function, which allowed our startup to execute the sales function at short notice and to an exceptional standard.
The professionalism and attentiveness of the ASTIA team helped drive our strategy at a rapid rate. Detailed reporting and analysis enabled us to develop our product offering and uncover further opportunity while maintaining the flexibility that comes with an outsourcing business model.
I could not recommend ASITA highly enough.

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