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ASTIA – Just like we provide our professional services to businesses in need, we share our experience and understanding with those looking to learn.

The phone's not going anywhere:  Why telemarketing (when done right) is still a very powerful business tool

The phone's not going anywhere: Why telemarketing (when done right) is still a very powerful business tool

Amidst all the debate about social media, SEO and email marketing as being the most effective means of marketing in today’s digital economy, a tried and true cost-efficient method of direct customer contact often gets overlooked.

24 September 2018
5 Proven Customer Acquisition Strategies

5 Proven Customer Acquisition Strategies

Growing the customer base is an integral part of all successful business strategies. While there are many ways that can attract customers through the door, the keys to successful acquisition involve not only attracting them but keeping them for the l

24 September 2018
5 Trends Reshaping the Call Center Industry in 2018

5 Trends Reshaping the Call Center Industry in 2018

The development of Blockchain technology, improvements in artificial intelligence, smartphone usage skyrocketing - the world is evolving faster than ever. Every year brings new technologies to the call centre industry. Technologies, that often allow

23 July 2018